MedLabs’ Privacy Policy
Privacy Policy
We respect your right to privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and protect your data while visiting medlabsgroup.com. If you disagree with any part of this policy, please do not use the site.
By using this site, you agree to the terms of this Privacy Policy. External links to other websites are clearly identified and are not covered by this policy. Your acceptance herein shall be deemed and construed as a written acceptance for all legal purposes.
Information We Collect, including but not limited to,
1. Personal Data
This refers to data that identifies you or can be used to identify or contact you, such as:
- Name
- Email address
- Phone number
- Date of birth
- Address
- IP address
Personal Data is only collected when voluntarily provided by the user.
2. Non-Personal Data
We gather statistical and analytical data on all website visits, which may include anonymized IP addresses, browser types, referral data, and site navigation behavior. This data cannot identify or contact you and is used in aggregate form.
Use of Collected Information
- Non-Personal Data
Used to analyze usage trends, improve website design, and enhance user experience. - Personal Data
Used for:
• Providing lab services or products you requested
• Contacting you regarding orders, inquiries, or updates
• Informing you of relevant services and offers
Cookies
This website uses cookies to:
- Save your preferences
- Track your navigation through the site
- Personalize content
Cookies do not give us access to your computer. You can modify your browser settings to decline or delete cookies, but this may affect your experience on the website.
Pricing
All prices for services on medlabsgroup.com are compliant with the regulations set by the Jordanian Ministry of Health.
Information Security Policy
MedLabs is committed to maintaining the highest standards of information security. We:
- Protect data confidentiality, integrity, and availability
- Implement appropriate technical and organizational safeguards
- Ensure all staff are accountable and trained in information security best practices
- Strive to ensure business continuity in the event of an information security incident
- Conduct annual reviews of objectives, KPIs, compliance levels, and internal controls to evaluate and improve our overall security posture.
Sale or Transfer of Business
In the event of a merger, acquisition, or sale, your Personal Data may be transferred to the new entity. Such transfer will adhere to the same privacy terms, and you will be notified and given the option to opt out if applicable.
Updating or Deleting Your Data
You may contact us at any time to:
- Request access to your Personal Data
- Request amendments, correction, update, or deletion
- Withdraw consent for data use
Please email such requests to: admin@medlabsgroup.com to make.
Retention Period & Usage of Data
We retain personal data solely for as long as necessary to fulfill the purposes set forth in this policy or to comply with applicable legal and regulatory obligations. The retention period shall be five years, with automatic renewal for successive five-year term unless otherwise required or permitted by law. Upon expiration of the retention period without renewal, the data will be securely deleted or anonymized. Personal data will be used primarily for the purposes specified in this policy.
Parental or Guardian Consent
This website requires the consent of one parent or the legal guardian for individuals who do not possess full legal capacity to use the website or benefit from its services.
Changes to this Policy
We reserve the right to modify this policy at any time. Updates will be posted here. If changes are significant, we will notify users by email (if available) and provide the option to opt-out.
Contact Information
If you have questions about these Terms or our Privacy Policy, you may contact us at:
📞 +962 6 5900090